MJR Shipping Policy

Effective Date: July 28, 2026

Thank you for choosing MJR. Because many of our products are handcrafted and manufactured specifically for each customer, we ask that you carefully review our Shipping Policy before placing an order.

Order Processing

Most MJR motocross gear is made to order, allowing us to produce high-quality products that meet our performance standards. Standard made-to-order jerseys, pants, and gear typically require 2–4 weeks for production before they are shipped. During periods of high demand, including race season, holidays, promotions, or new product launches, production times may extend beyond this estimate.

For fully custom gear, including custom graphics, personalized designs, or custom sizing, production typically requires 3–6 weeks before shipment. Complex custom projects or busy production periods may result in additional processing time. We appreciate your patience as we work to ensure every order meets our quality standards.

Please note that the production timeline is separate from the shipping time selected at checkout.

Shipping

Once your order has completed production, it will be carefully packaged and shipped using the shipping method selected during checkout. Shipping times vary depending on your location, the carrier selected, weather conditions, and other factors outside of MJR's control. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Shipping Delays

While we strive to meet all estimated production and shipping timelines, delays may occasionally occur due to material availability, manufacturing schedules, carrier delays, severe weather, or other unforeseen circumstances. Shipping estimates are not guaranteed, and MJR is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

Shipping Address

Customers are responsible for providing accurate shipping information when placing an order. MJR is not responsible for packages delayed, lost, or delivered to an incorrect address due to inaccurate or incomplete shipping information provided by the customer. If you need to update your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed once production has begun or an order has shipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us promptly so we can assist you in working with the shipping carrier. While we will do our best to help resolve shipping issues, MJR is not responsible for delays, loss, or damage that occurs after a package has been accepted by the shipping carrier.

International Shipping

International shipping may be available to select countries. Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country's customs authority. Delivery times for international orders may vary and are subject to customs processing.

Order Status

If you have questions about your order or would like a production update, please contact MJR through the contact information provided on our website. We are happy to provide updates whenever possible and appreciate your patience while we build your gear.

By placing an order with MJR, you acknowledge that you have read and understand this Shipping Policy, including the estimated production timelines for made-to-order and custom products.